Playful Paws FAQs

Dogs that are in a new environment, are anxious, or nervous will act differently than they do at home. This includes the possibility for destructive behavior. 

Rabies(1 or 3 yrs), Distemper(1 or 3 yrs), and Bordetella(every six months)

You do not have to bring anything special for daycare. We provide snacks and plenty of fresh, cold water throughout the day.

The only items that your pet will need from home are food and medication(if needed). We ask that you baggie out each meal for your dog. Ziploc bags work best. If you bring your food in bulk, it must be in a sealed plastic container. You do not have to label the bags. We have bowls, blankets, and beds here. 

No, unfortunatley we do not have overnight staff. We arrive at the facility at 6AM and leave around 7PM. There is an attendant that comes back to the facility on the weekend nights at 10PM to run the dogs once more. The facility is also montiored 24/7 with police and fire response.

If there is an emergency pertaining to your dog, we will attempt to contact you right away. If you are unable to be contacted, we will call your emergency contact listed on your paperwork. If you dog is in need of immediate medical attention we will make an executive decision to seek care immediatley.

Absolutley! The only dogs that eat and sleep together are siblings(dogs from the same home) and this is ONLY if the owners say it is okay. Safety is our number one priority.

Yes, we have a large backyard where the pups can enjoy the play equipment and interaction.

If your dog does not do well in the group, we will separate him/her and they will only go outside with their human friends. We will not keep your dog locked in a kennel all day as we believe that every dog should be able to have time to play during the day. We will take the time throughout the day to play with and love your dog one on one.

Deposits will be required when booking boarding for holidays and extended stays(over 14 days). The deposit amount will be 25% of the total cost, including tax, will be credited to your customer account and the remaining cost will be paid when you pick up your pet. This is non-refundable unless you cancel your reservation at least a week prior to the drop off date. This will allow us to fill the spot.

Yes, you can but understand although all items will be inventoried it is not guaranteed that they will be returned in the shape they came in or not at all. Playful Paws is not responsible for any lost or damaged property of your pet. 

The dogs spend a lot of time playing with other dogs and can become soiled. It is not guaranteed that we will have time to bathe your dog that is why we recommend you schedule an exit bath when you make your boarding appointment.  Grooming services are not included in the boarding cost.

Some dogs will lose weight during boarding which is not uncommon even if eating normally.  Enticements can be given if we notice that you pet has not eaten two consecutive meals with your approval.  You might want to provide something extra for us to give if you want something specific, otherwise we will add wet food to encourage eating.